Shipping Information (US)

We offer FREE Standard 3 Day Shipping on all U.S. merchandise on all US orders!

*Including Alaska and Hawaii

  Learn More: International Shipping 

 Delivery & Processing Time:(U.S.)

Delivery Method	Delivery Cost	Derm Pro Direct Processing Time	Carrier Delivery Time	Total Delivery Time*
STANDARD	FREE	1 - 2 Business Days	2 - 7 Business Days	3 - 9 Business Days

Business Days: Monday - Friday, excluding federal holidays within the United States.

Processing Time

Orders for in-stock merchandise received on Monday through Friday are usually processed the same day, or by the end of next business day. Orders received on Saturday are usually processed by the end of Tuesday and Sunday are usually processed by end of day Wednesday. All expedited priority orders must be placed by 12 noon Pacific Standard Time (PST) to be processed on the same business day. If placed after this, your order will be processed the following business day.

Hawaii and Alaska

Whenever possible, orders shipped to Hawaii and Alaska will be sent via US Priority Mail. For all orders shipped to Alaska and Hawaii, please allow an additional 3 to 5 business days for delivery.

P.O. Boxes

Orders that are being shipped to a Post Office box address are sent via USPS - UPS will not deliver to a Post Office address.  In some cases, DermProDirect.com will request a street address if delivery to the Post Office address is not possible.

•  Estimated delivery times are pending credit approval and item availability.
• *Express and Priority services are not available on packages shipped to PO Box or APO locations.

 

  International Shipments - $20 USD Flat Rate for all International Orders.

All International Orders must use PayPal as their payment method. 

Delivery Method	Delivery Cost	Derm Pro Direct Processing Time	Carrier Delivery Time	Total Delivery Time
STANDARD INTERNATIONAL	$20 Flat Rate	1 - 2 Business Days	3 - 10 Business Days	5 - 12 Business Days

Business Days: Monday - Friday, excluding federal holidays within the United States. 

Important Legalese:

All international orders are subject to local fees, taxes, duties and customs. DermProDirect does not cover these additional charges, and the charges can be significant, so check with your local Customs office before you order.

Processing Time

Orders for in-stock merchandise received on Monday through Friday are usually processed the same day, or by the end of next business day. Orders received on Saturday are usually processed by the end of Tuesday and Sunday are usually processed by end of day Wednesday. All expedited priority orders must be placed by 12 noon Pacific Standard Time (PST) to be processed on the same business day. If placed after this, your order will be processed the following business day. 

* Estimated delivery times are pending credit approval and item availability.* Express and Priority services are not available on packages shipped to PO Box or APO locations.